{"id":769,"date":"2016-04-07T03:54:24","date_gmt":"2016-04-07T10:54:24","guid":{"rendered":"https:\/\/opte.io\/support\/?page_id=769"},"modified":"2026-01-07T15:57:37","modified_gmt":"2026-01-07T07:57:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/opte.io\/support\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; specialty=&#8221;on&#8221; custom_css_main_1=&#8221;width: 20% !important;&#8221; custom_css_main_2=&#8221;width: 76% !important;&#8221; module_class=&#8221; et_pb_specialty_fullwidth&#8221; _builder_version=&#8221;4.16&#8243; inner_width=&#8221;94%&#8221; inner_width_tablet=&#8221;80%&#8221; inner_width_phone=&#8221;&#8221; inner_width_last_edited=&#8221;on|desktop&#8221; inner_max_width=&#8221;94%&#8221; inner_max_width_tablet=&#8221;80%&#8221; inner_max_width_phone=&#8221;&#8221; inner_max_width_last_edited=&#8221;on|desktop&#8221; make_fullwidth=&#8221;on&#8221; width_unit=&#8221;off&#8221; custom_width_percent=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_sidebar area=&#8221;sidebar-1&#8243; disabled_on=&#8221;on|on|&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner custom_padding_last_edited=&#8221;on|desktop&#8221; disabled_on=&#8221;on|off|off&#8221; admin_label=&#8221;Row&#8221; module_class=&#8221;grid_twocolumn&#8221; _builder_version=&#8221;4.16&#8243; custom_margin_tablet=&#8221;0px|||&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;0px|||&#8221; custom_padding_phone=&#8221;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; custom_padding_tablet=&#8221;0px|||&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;|800||on|||||&#8221; header_font_size=&#8221;38px&#8221; header_3_font=&#8221;|700||on|||||&#8221; header_3_font_size=&#8221;28px&#8221; custom_margin=&#8221;||0px|&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>FAQs<\/h1>\n<div class='one_half'>\n\t\t\t\t\t<h3>What is OPTe?<\/h3>\n<p><a href=\"https:\/\/opte.io\/\">OPTe<\/a> is an all-inclusive WordPress platform that replaces the complexity of the past with a unified, intelligent ecosystem. It is the evolution of the WordPress stack\u2014a fully-optimized environment where maintenance, security, and performance are handled at the architectural level.<\/p>\n\t\t\t\t<\/div><div class='one_half et_column_last'>\n\t\t\t\t\t<h3>Who owns the content of website?<\/h3>\n<p>The content of the website: posts, custom posts, pages, media etc. belong to you the subscriber. Themes and plugins are components of OPTe. You always have the option to export your content &amp; theme customizer settings, and plugin configurations (where available) if you want to rebuild your site on independent (self-hosted) WordPress.\n\t\t\t\t<\/div><div class='clear'><\/div>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_3_font=&#8221;|700||on|||||&#8221; header_3_font_size=&#8221;28px&#8221; custom_margin=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221; disabled_on=&#8221;on|on|on&#8221; disabled=&#8221;on&#8221;]<\/p>\n<div class='one_half'>\n\t\t\t\t\t<h3>What if I want a theme that is not on OPTe?<\/h3>\n<p>OPTe&#8217;s Theme Library includes hundreds of <a href=\"https:\/\/wordpress.org\/themes\/commercial\/\" rel=\"noopener noreferrer\" target=\"_blank\">Commercially Supported GPL Themes<\/a> for you to activate on your site. We maintain these themes network wide so you don&#8217;t have to. If you want us to add a Commercially Supported GPL Theme that is not in our library, <a href=\"https:\/\/opte.io\/support\/help\/\">send us a request<\/a>.<\/p>\n<p>If you\u2019re migrating over your website and your current theme is not on OPTe, perhaps it\u2019s time to upgrade to <a href=\"https:\/\/www.elegantthemes.com\/gallery\/divi\/\" target=\"_blank\" rel=\"noopener noreferrer\">Divi Theme<\/a>.\n\t\t\t\t<\/div><div class='one_half et_column_last'>\n\t\t\t\t\t<h3>What if I need a plugin that is not on OPTe?<\/h3>\n<p>OPTe&#8217;s built-in library contains over a thousand best-in-class free version, pro version, and commercial plugins. If you want a plugin please <a href=\".\/help\/\" rel=\"noopener noreferrer\" target=\"_blank\">let us know<\/a>, we will either make it available or recommend an alternative.\n\t\t\t\t<\/div><div class='clear'><\/div><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; header_3_font=&#8221;|700||on|||||&#8221; header_3_font_size=&#8221;28px&#8221; custom_margin=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class='one_half'>\n\t\t\t\t\t<h3>Is my website backed up?<\/h3>\n<p>Yes. OPTe maintains regular <a href=\"\/support\/backups\/\">backups<\/a> and can restore any site that may run into accidental loss. Alternatively you may <a href=\"..\/export\/\">export<\/a> your site content using the WordPress exporter and\/or one provided by the theme. <a href=\".\/export\/\">More<\/a>\n\t\t\t\t<\/div><div class='one_half et_column_last'>\n\t\t\t\t\t<h3>Do I need a caching plugin?<\/h3>\n<p>No and we purposely have left them out. OPTe.io is engineered to use enterprise-class server side caching technologies. We recommend users to utilize CloudFlare. CloudFlare\u2019s free service provides numerous optimization tools such as a Content Delivery Network, script compression, SSL, and reverse caching.\n\t\t\t\t<\/div><div class='clear'><\/div><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; header_3_font=&#8221;|700||on|||||&#8221; header_3_font_size=&#8221;28px&#8221; custom_margin=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class='one_half'>\n\t\t\t\t\t<h3>Can I move my WordPress website to OPTe.io?<\/h3>\n<p>Yes and Not exactly. You can import your existing content into your new OPTe site but you can\u2019t move your current theme or plugins. See <a href=\"..\/moving-self-hosted-wordpress-opte-network\/\">Moving from a self-hosted version of WordPress<\/a>. Learn about white-glove <a href=\"\/support\/migration\/\">migration<\/a>,\n\t\t\t\t<\/div><div class='one_half et_column_last'>\n\t\t\t\t\t<h3>Does OPTe Respect GPL licensed software?<\/h3>\n<p>Yes we do. OPTe isn\u2019t selling or distributing any software to our users. We provide a hosting service which requires a paid subscription for every website, and we offer different plans for increased media storage, advanced functionality, and other quotas. We subscribe to theme companies and pay for distribution and support just as any website owner might. <a href=\"https:\/\/blog.opte.io\/opte-wordpress-and-the-gpl\/\">Learn More<\/a>\n\t\t\t\t<\/div><div class='clear'><\/div><\/p>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;plans&#8221; _builder_version=&#8221;4.25.1&#8243; header_3_font=&#8221;|700||on|||||&#8221; header_3_font_size=&#8221;28px&#8221; custom_margin=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;]<div class='one_half'>\n\t\t\t\t\t<h3>Can I move my WordPress site to another host?<\/h3>\n<p>Yes, and there maybe cases where you find it necessary to build your site with independent WordPress (self-host).<\/p>\n<p>Steps to consider when moving your site to Independent WordPress:<\/p>\n<ul>\n<li>Choose a Web Hosting company<\/li>\n<li>Install and configure WordPress.<\/li>\n<li>Source and configure the active theme and plugins. Commercial Themes\/Plugins require a fee.<\/li>\n<li><a href=\".\/export\/\">Export<\/a> site content using the WordPress exporter and\/or one provided by the theme.<\/li>\n<li>Import the content and fix any source links pointing to image files.<\/li>\n<li>Configure security and performance server-side and\/or WordPress side.<\/li>\n<li>Maintain the new installation, troubleshoot any conflicts, or hire a service company to maintain.<\/li>\n<\/ul>\n\t\t\t\t<\/div><div class='one_half et_column_last'>\n\t\t\t\t\t<h3>What happens if I don&#8217;t renew my subscription?<\/h3>\n<p>The site will become in-active when your subscription expires. Your site may be re-activated anytime up to one year directly from your site&#8217;s dashboard.<\/p>\n<p><strong>Manage your subscription, plan level, or update your credit card inside your site dashboard &#8220;Plan&#8221; or from the <a href=\"https:\/\/billing.stripe.com\/p\/login\/aEU8xnfOS2E1gne5kk\">Customer Billing Portal<\/a>.<\/strong><\/p>\n<p>OPTe Solutions Customer Billing Portal <a href=\"https:\/\/billing.stripe.com\/p\/login\/eVa9BS16fbTO6k05kk\">here<\/a>.\n\t\t\t\t<\/div><div class='clear'><\/div>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner custom_padding_last_edited=&#8221;on|desktop&#8221; disabled_on=&#8221;off|on|on&#8221; admin_label=&#8221;Row&#8221; module_class=&#8221;grid_twocolumn&#8221; _builder_version=&#8221;4.16&#8243; custom_margin_tablet=&#8221;0px|||&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_tablet=&#8221;0px|||&#8221; custom_padding_phone=&#8221;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; custom_padding_tablet=&#8221;0px|||&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;|800||on|||||&#8221; header_font_size=&#8221;38px&#8221; header_3_font=&#8221;|700||on|||||&#8221; header_3_font_size=&#8221;28px&#8221; custom_margin=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>FAQs<\/h1>\n<h3>What is OPTe?<\/h3>\n<p><a href=\"https:\/\/opte.io\/\">OPTe<\/a> is a single source online solution for creating WordPress websites. It\u2019s a WordPress Platform that combines four key essentials (WordPress hosting, commercial themes, premium\/pro version plugins, &amp; support) at one competitive price.<\/p>\n<p>Anyone can simply activate a new site online and start designing within minutes bypassing: technical learning requirements, sourcing themes and plugins, troubleshooting errors, and paying 3rd party subscription fees and ongoing maintenance.<\/p>\n<h3>Who owns the content of website?<\/h3>\n<p>The content of the website: posts, custom posts, pages, media etc. belong to you the subscriber. Themes and plugins are components of OPTe. You always have the option to export your content &amp; theme customizer settings, and plugin configurations (where available) if you want to rebuild your site on independent (self-hosted) WordPress.[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_3_font=&#8221;|700||on|||||&#8221; header_3_font_size=&#8221;28px&#8221; custom_margin=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>What if I want a theme that is not on OPTe?<\/h3>\n<p>OPTe&#8217;s Theme Library includes hundreds of <a href=\"https:\/\/wordpress.org\/themes\/commercial\/\" rel=\"noopener noreferrer\" target=\"_blank\">Commercially Supported GPL Themes<\/a> for you to activate on your site. We maintain these themes network wide so you don&#8217;t have to. If you want us to add a Commercially Supported GPL Theme that is not in our library, <a href=\"https:\/\/opte.io\/support\/help\/\">send us a request<\/a>.<\/p>\n<p>If you\u2019re migrating over your website and your current theme is not on OPTe, perhaps it\u2019s time to upgrade to <a href=\"https:\/\/www.elegantthemes.com\/gallery\/divi\/\" target=\"_blank\" rel=\"noopener noreferrer\">Divi Theme<\/a>.<\/p>\n<h3>What if I need a plugin that is not on OPTe?<\/h3>\n<p>OPTe&#8217;s built-in library contains over a thousand best-in-class free version, pro version, and commercial plugins. If you want a plugin please <a href=\".\/help\/\" rel=\"noopener noreferrer\" target=\"_blank\">let us know<\/a>, we will either make it available or recommend an alternative.[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_3_font=&#8221;|700||on|||||&#8221; header_3_font_size=&#8221;28px&#8221; custom_margin=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Is my website backed up?<\/h3>\n<p>Yes. OPTe maintains regular <a href=\"\/support\/backups\/\">backups<\/a> and can restore any site that may run into accidental loss. Alternatively you may <a href=\"..\/export\/\">export<\/a> your site content using the WordPress exporter and\/or one provided by the theme. <a href=\".\/export\/\">More<\/a><\/p>\n<h3>Do I need a caching plugin?<\/h3>\n<p>No and we purposely have left them out. OPTe.io is engineered to use enterprise-class server side caching technologies. We recommend users to utilize CloudFlare. CloudFlare\u2019s free service provides numerous optimization tools such as a Content Delivery Network, script compression, SSL, and reverse caching.[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_3_font=&#8221;|700||on|||||&#8221; header_3_font_size=&#8221;28px&#8221; custom_margin=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Can I move my WordPress website to OPTe.io?<\/h3>\n<p>Yes and Not exactly. You can import your existing content into your new OPTe site but you can\u2019t move your current theme or plugins. See <a href=\"..\/moving-self-hosted-wordpress-opte-network\/\">Moving from a self-hosted version of WordPress<\/a>. Learn about white-glove <a href=\"\/support\/migration\/\">migration<\/a>,<\/p>\n<h3>Does OPTe Respect GPL licensed software?<\/h3>\n<p>Yes we do. OPTe isn\u2019t selling or distributing any software to our users. We provide a hosting service which requires a paid subscription for every website, and we offer different plans for increased media storage, advanced functionality, and other quotas. We subscribe to theme companies and pay for distribution and support just as any website owner might. <a href=\"https:\/\/blog.opte.io\/opte-wordpress-and-the-gpl\/\">Learn More<\/a>[\/et_pb_text][et_pb_text module_id=&#8221;plans&#8221; _builder_version=&#8221;4.27.4&#8243; header_3_font=&#8221;|700||on|||||&#8221; header_3_font_size=&#8221;28px&#8221; custom_margin=&#8221;||0px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Can I move my WordPress site to another host?<\/h3>\n<p>Yes, and there maybe cases where you find it necessary to build your site with independent WordPress (self-host).<\/p>\n<p>Steps to consider when moving your site to Independent WordPress:<\/p>\n<ul>\n<li>Choose a Web Hosting company<\/li>\n<li>Install and configure WordPress.<\/li>\n<li>Source and configure the active theme and plugins. Commercial Themes\/Plugins require a fee.<\/li>\n<li><a href=\".\/export\/\">Export<\/a> site content using the WordPress exporter and\/or one provided by the theme.<\/li>\n<li>Import the content and fix any source links pointing to image files.<\/li>\n<li>Configure security and performance server-side and\/or WordPress side.<\/li>\n<li>Maintain the new installation, troubleshoot any conflicts, or hire a service company to maintain.<\/li>\n<\/ul>\n<h3>What happens if I don&#8217;t renew my subscription?<\/h3>\n<p>The site will become in-active when your subscription expires. Your site may be re-activated anytime up to one year directly from your site&#8217;s dashboard.<\/p>\n<p><strong>Manage your subscription, plan level, or update your credit card inside your site dashboard &#8220;Plan&#8221; or from the <a href=\"https:\/\/billing.stripe.com\/p\/login\/aEU8xnfOS2E1gne5kk\">Customer Billing Portal<\/a>.<\/strong><\/p>\n<p>OPTe Solutions Customer Billing Portal <a href=\"https:\/\/billing.stripe.com\/p\/login\/eVa9BS16fbTO6k05kk\">here<\/a>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQs <div class='one_half'>\n\t\t\t\t\tWhat is OPTe? OPTe is an all-inclusive WordPress platform that replaces the complexity of the past with a unified, intelligent ecosystem. It is the evolution of the WordPress stack\u2014a fully-optimized environment where maintenance, security, and performance are handled at the architectural level.\n\t\t\t\t<\/div><div class='one_half et_column_last'>\n\t\t\t\t\t\n\t\t\t\t<\/div><div class='clear'><\/div> Who owns the content of website? The content of the [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-769","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.0 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs &#8212; OPTe<\/title>\n<meta name=\"description\" content=\"Frequently asked questions about using OPTe.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/opte.io\/support\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions about using OPTe.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/opte.io\/support\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Support | OPTe\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-07T07:57:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/opte.io\/support\/wp-content\/uploads\/sites\/4\/2022\/10\/OPTe_icon_512.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/opte.io\/support\/faqs\/\",\"url\":\"https:\/\/opte.io\/support\/faqs\/\",\"name\":\"FAQs &#8212; 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