Website Care Service

Providing continuous support for your business online and offline

Supporting Your Business

Your new beautiful WordPress site is live, woohoo now what? Typically businesses need someone to count on for responsive support. We designed several plans to accommodate you:

Standard

Managed Website, Ad-hoc standard, and regular business hour support.

Premium

Everything in Standard plus premium services and videotime support.

Managed Website

We keep an eye on your website’s online health both inside and out of WordPress.

Monitor Your Website

Often times theme & plugin updates break elements on your pages. We identify and fix it when it happens.

Online Video Support (Loom)

We’ll create a quick Loom video to show you exactly how to do it.

Search Consoles (Google Bing)

Monitor and review your websites index status, crawl stats, sitemaps, and search analytics and maintain archive. Fetch new index for updated web pages and snippets.

Domain and DNS support

We monitor your domain status and DNS records to prevent mishaps.

Manage CloudFlare

Cloudflare provides extended performance and a Content Delivery Network that improves your sites’s page ranking.

Dedicated SMTP

Domain verified outgoing website notifications via SendGrid

Ad-hoc Services
Standard

For changes, improvements, and any other programming/coding work on your site.

General Webpage Edits

Edits on existing pages or design bug fixes. (i.e. replacement of images or text). Provide us with your edits and we will take care of it for you!

Content Optimization

Preparing blog posts, updating events, optimizing existing content, and ensuring your messaging is consistent.

Create Additional Pages

Provide us with the content and we will create the new pages for you utilizing existing design layouts.

3rd-party Account Support

help with your Google Business, Facebook, or other online accounts.

BASIC SEO (on-page optimization and technical)

On-page: title/header tags, meta descriptions.
Technical: crawlability, indexability, bad links

Ad-hoc Services
Premium

In addition to ad-hoc service, Premium subscribers get more hours plus:

Consultations

Questions and answers about your branding, website, and internet presence.

Design & Development

Implement new website design, integrations, or configure any advanced plugin for your website.

Page Speed Optimization

We monitor and optimize your home page speed performance using Pagespeed Insights. This is especially useful for complex hi-traffic sites with high competition.

Email Account Support

Setup and troubleshooting for up to 5 staff accounts. We will manage your control panel and provide support to your staff.

Live Support

You may need our staff at your business from time to time for email and website assistance.

After Hours Support

In addition to our day to day support, we provide Premium subscribers after hours emergency services.

Standard

WP on opte.io
$ 50.00/month
  • Managed Website x 1

  • Basic website edits

  • Business hours support

  • Premium Ad-hoc
  • Ad-hoc Service: Up to 4 hours

  • For changes, improvements, and other work on your site:

  • + Content optimization

  • + Basic SEO

  • + Loom Tutorials

Subscribe

Premium

WP on opte.io
$ 150.00/month
  • Managed Website x 1

  • Unlimited website edits

  • 24/7 priority support

  • Premium Ad-hoc
  • Ad-hoc Service: Up to 8 hours

  • Everything in Standard plus Premium ad-hoc:

  • + Design & Development

  • + Pagespeed optimization

  • + Real Time Video support

Subscribe

eCommerce

WooCommerce on opte.io
$ 150.00/month
  • Managed Website x 1

  • Unlimited website edits

  • 24/7 priority support

  • Premium Ad-hoc
  • Ad-hoc Service: Up to 8 hours

  • Everything in Premium plus WooCommerce ad-hoc:

  • + Product support (up to 50)

  • + Extension configuration

  • + Advanced integrations

Subscribe

WP Pro

Stand-Alone Installation
$225.00/month
  • Managed Website x 1

  • Unlimited website edits

  • 24/7 priority support

  • Premium Ad-hoc
  • Ad-hoc Service: Up to 8 hours

  • Everything in Premium plus standalone support:

  • + Theme/plugin updates

  • + Premium plugins

  • + WP Hosting Support

Subscribe
One Time Service $50 Flat rate fee for minimal changes on your site (up to 2 hours).
Buy Now
*Monthly plans are auto-recurring subscriptions.
**Invoiced plans are paid every 3 months in advance.