Understanding Our WordPress Platform
Our platform is a WordPress multi-site network which differs significantly from standalone WordPress installations. Here’s what makes our system unique:
- Inclusive Theme & Plugin System: We include premium themes (Divi Visual Theme) and commercial plugins (like Elementor Pro, Gravity Forms, Yoast SEO) built directly into our application.
- Fully Managed Service: Unlike standalone WordPress where you source your own themes, plugins, security, and performance solutions, our system includes everything for one annual fee (see pricing).
- Enterprise-Level Backups: Our system includes comprehensive backups, eliminating the need for you to manage your own backup solutions.
- No Maintenance Required: We handle all updates, security patches, and server-side performance optimization.
Backup Requests
Why You Might Not Need a Backup
As a customer on our platform, you benefit from our enterprise-level backup system. If something goes wrong with your site, our support engineers can help restore any problems. This differs from standalone WordPress where managing your own backups is essential.
Common Reasons for Backup Requests
We understand there are legitimate reasons you might request a backup:
- Assurance Copy: Some developers prefer having an additional backup for peace of mind.
- Staging an Upgrade: You may need a copy to test changes on a local development environment before implementing them on your live site.
- Site Migration: You might be considering moving to a standalone WordPress installation.
Need Assistance?
If you have questions about backup, migration, or website improvements, please contact our support team. We’re happy to discuss your specific needs and provide solutions that work best for you.
