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Purchases made on OPTe Network can be canceled as follows:

  • First time subscription: full refund within 14 days of purchasing.
  • Automatic renewals: full refund within 7 days of charge.

How do I request a refund?

Simply contact support, select account & billing and request a refund.

How will you refund my payment?

You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.